Terms and Conditions

Use of the Website

This website is provided to introduce our medical services, provide general health information, receive inquiries, and accept appointment requests.

When using the website, you agree to:

• Provide accurate and complete information when submitting contact or appointment forms.
• Use the website only for lawful and authorized purposes.
• Refrain from attempting to gain unauthorized access to the website, its servers, or related databases.
• Refrain from uploading or transmitting viruses, harmful code, or software that may affect the website’s operation.
• Refrain from using the website in a manner that may disrupt its services or interfere with other users.

Medical Information

The information and content published on this website are provided for general informational and educational purposes only. They are not intended to replace professional medical consultation, diagnosis, or treatment.

You should not rely on the website’s content to make medical decisions without consulting a qualified physician or healthcare professional.

Medical and treatment outcomes may vary from one individual to another depending on the patient’s condition, diagnosis, and response to treatment.

In the event of a medical emergency, you should immediately contact the emergency services or visit the nearest appropriate medical facility. You should not rely on this website or its contact forms for emergency assistance.

Appointment Bookings

Users may submit an appointment request through the website. Submitting an appointment request does not constitute final confirmation of the appointment.

Appointments are confirmed after the patient is contacted by telephone, text message, email, or another approved communication channel.

Users must provide accurate contact information so that we can confirm the appointment or communicate any changes.

The clinic reserves the right to modify, reschedule, or cancel an appointment when necessary and will make reasonable efforts to notify the patient as soon as possible.

Appointment Changes and Cancellations

Patients who wish to modify or cancel an appointment should contact us within a reasonable period before the scheduled appointment using the contact details provided on the website.

Certain appointments, services, or procedures may be subject to specific cancellation, late-arrival, or no-show policies. Patients will be informed of such policies during the booking or confirmation process.

The clinic may reschedule patients who arrive late or fail to attend their appointments, subject to appointment availability.

Prices and Payments

Prices for certain services or promotional offers may be displayed on the website. Such prices are preliminary and may vary depending on the patient’s assessment, treatment plan, or required examinations.

The final price of a service will be confirmed after the medical consultation or examination and the determination of the patient’s treatment needs.

Published prices do not include additional services unless they are expressly stated in the service or offer description.

Prices and offers may be changed from time to time without prior notice, unless a confirmed booking or agreement is subject to specific terms.

Offers and Discounts

Offers and discounts are subject to the terms and validity period specified for each offer.

Multiple discounts or offers may not be combined in the same transaction unless otherwise stated.

Certain offers may be limited to specific services, locations, or physicians.

Offers and discounts cannot be exchanged for cash.

The clinic may modify or discontinue offers in accordance with applicable regulations, without affecting confirmed bookings where the offer terms provide otherwise.

Service and Procedure Results

The results of medical and aesthetic services depend on several factors, including the patient’s health condition, the nature of the procedure, and compliance with pre-treatment and post-treatment instructions.

Specific outcomes or results similar to those achieved by other patients cannot be guaranteed.

Any images or results displayed on the website are provided for illustrative purposes only. Actual results may vary from person to person.

Patient Responsibilities

Patients are responsible for providing accurate and complete information about their health condition, medications, allergies, medical history, and any previous procedures or surgeries.

Patients must also comply with the physician’s instructions and any guidance related to examinations, procedures, or treatments.

Failure to provide accurate information or follow medical instructions may affect the safety or outcome of the treatment.

Intellectual Property Rights

All website content, including text, images, designs, logos, graphics, videos, and promotional materials, is owned by or licensed to Dr. Abeer Abdel Shakour’s Healthcare Services unless otherwise stated.

No part of the website may be copied, republished, modified, distributed, or used for commercial purposes without prior written permission.

Website content may only be used for personal and non-commercial purposes, subject to applicable intellectual property rights.

Links to External Websites

The website may contain links to external websites or services for convenience or access to additional information.

We do not control the content, policies, or practices of external websites and are not responsible for any loss or damage resulting from their use.

Users are encouraged to review the terms and privacy policies of any external website they visit.

Website Availability

We make reasonable efforts to maintain the website and keep its services available. However, we do not guarantee that the website will always operate without interruptions or errors.

The website or some of its services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our reasonable control.

We are not responsible for losses resulting from temporary website unavailability.

Disclaimer

The website and its content are provided on an “as available” basis.

Although we make reasonable efforts to ensure that information is accurate, we do not guarantee that all content will always be complete, error-free, or up to date.

We are not responsible for decisions made solely on the basis of general information published on the website without obtaining appropriate medical advice.

Limitation of Liability

To the extent permitted by applicable laws, Dr. Abeer Abdel Shakour’s Healthcare Services will not be liable for any direct or indirect loss or damage resulting from:

• The use of or inability to use the website.
• Reliance on general information published on the website.
• The use of external websites linked to the website.
• Service interruptions or technical errors beyond our reasonable control.

Nothing in these Terms and Conditions excludes or limits any rights or liabilities that cannot legally be excluded or restricted.

Privacy and Personal Information

The collection, use, storage, and protection of personal information are governed by the Privacy Policy published on the website.

By using the website or submitting information through its forms, you acknowledge that you have reviewed the Privacy Policy and agree to the handling of your information as described in it.

Suspension or Termination of Access

We reserve the right to suspend or restrict a user’s access to the website if the user:

• Violates these Terms and Conditions.
• Uses the website in an unlawful or abusive manner.
• Attempts to damage the website or gain unauthorized access to its systems.
• Intentionally provides false or misleading information.

Changes to These Terms

We may amend these Terms and Conditions from time to time by updating this page.

Any changes will become effective from the date they are published on the website. Continued use of the website after changes are published constitutes acceptance of the updated terms.

Users are encouraged to review this page periodically.

Governing Laws

These Terms and Conditions are governed by the applicable laws and regulations of the country in which Dr. Abeer Abdel Shakour’s Healthcare Services are provided.

Any dispute or claim will be handled in accordance with the applicable procedures and competent authorities.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us using the contact information provided on the website.